I have questions about co-payments or my benefits

For questions about cost sharing, co-payments, or your individual benefits, you'll need to reach out directly to UnitedHealthcare at the member services number on the back of your insurance card. If you do not have an insurance card, the numbers for UHC exchange plans are listed below:

Arizona: 1-877-482-9045 / TTY 711
8 a.m. to 6 p.m. PT, Monday through Friday

Alabama: 1-888-200-0327 / TTY 711
8 a.m. to 6 p.m. CT, Monday through Friday

Florida: 1-888-200-0405 / TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Georgia: 1-800-609-9754 / TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Illinois: 1-888-200-0325 / TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Louisiana: 1-866-268-6438 / TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Maryland: 1-800-691-0021 / TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Michigan: 1-888-200-0324 / TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

North Carolina: 1-800-980-5357 / TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Ohio: 1-800-470-6167 / TTY 711
8 a.m. to 6 p.m. ET, Monday through Friday

Oklahoma: 1-800-980-5319 / TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Tennessee: 1-877-250-8188 / TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Texas: 1-866-811-2704 / TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Virginia: 1-877-265-9199 / TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Washington: 1-888-832-0969 / TTY 711 
8 a.m. to 6 p.m. PT, Monday through Friday