I have questions about co-payments or my benefits

For questions about cost sharing, co-payments, or your individual benefits, you'll need to reach out directly to UnitedHealthcare at the member services number on the back of your insurance card. If you do not have an insurance card, the numbers for UHC exchange plans are listed below:

Arizona: 1-877-482-9045 / TTY 711
8 a.m. to 6 p.m. PT, Monday through Friday

Alabama: 1-888-200-0327TTY 711
8 a.m. to 6 p.m. CT, Monday through Friday

Florida: 1-888-200-0405TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Georgia: 1-800-609-9754TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Illinois: 1-888-200-0325TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Louisiana: 1-866-268-6438TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Maryland: 1-800-691-0021TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Michigan: 1-888-200-0324TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

North Carolina: 1-800-980-5357TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Oklahoma: 1-800-980-5319TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Tennessee: 1-877-250-8188TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Texas: 1-866-811-2704TTY 711 
8 a.m. to 6 p.m. CT, Monday through Friday

Virginia: 1-877-265-9199TTY 711 
8 a.m. to 6 p.m. ET, Monday through Friday

Washington: 1-888-832-0969TTY 711 
8 a.m. to 6 p.m. PT, Monday through Friday

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