Can parents of eligible employees use Galileo?

Yes, parents can use Galileo as long as they are claimed as dependents on your health insurance plan. They will need to sign up for their own private account.

Eligibility Requirement

To be eligible for your employer-sponsored benefit, your parent must be officially listed as a dependent on your health insurance plan.

What They'll Need

• A unique email address (cannot be the same as yours).
• The original sign-up link (URL) or QR code from your employer/health plan.
• The access code or insurance information provided by your plan.

How to Create Their Account

1. Your parent must start the process using the same method you did, either by going to the sign-up URL or by scanning the QR code.
2. They will be prompted to enter the access code (if no QR code was used) or their insurance information.
3. On the “Create your account” screen, they will fill in their personal information, using their own unique email address.
4. After creating their account, they can download the Galileo app and log in to complete the verification.

For additional support with this process, please feel free to reach out to our Patient Support team in-app by selecting "Ask us anything" from the home screen.