What if I need prior authorization for a medication or procedure?

We’re happy to help you with your prior authorization! If you receive notification from your pharmacy or insurance plan that authorization is needed for a procedure or medication we've ordered for you, reach out in the related case within the My Cases tab of the Galileo app to connect with your care team.

If you're unable to identify which case relates to the authorization needed, feel free to connect with our patient support team by selecting "Ask us anything" from the home screen.